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This site is meant for promoting the topic of "Skill-Management" and the exchange of ideas concerning Skill-Management. The site is basically divided into two sections: a "forum and resource center" - with plenty of online resources, literature and information concerning skill-management systems - and a presentation of a diploma-thesis dealing with the topic of "Skill-Management".

The Department of "Information Systems & Information Management" at the University of Cologne and the besoon company, Cologne, supported this thesis, which was written by Dirk Schuerholz between March and December 2001.

The thesis is based on nine interviews with practitioners which have special expertise in the field of "Skill-Management". The findings of those interviews constitute - besides literature - the scientific basis for a concept defining a "Skill-Management Software".

The thesis analyzes practical requirements for efficient skill management processes (recruiting; project-staffing, e.g. planning for skills requirements and skills deployment; training, e.g. skill-development) and discusses general problems with the implementation of Skill-Management concepts. The thesis lays special stress on methods for the identification and evaluation of personnels' skills and on methods for identifying personnels' interests and whishes concerning job-related topics.

Read on to learn more about the content of this diploma-thesis:



Title of diploma-thesis:

" Skill management " for the support of dispositive tasks of the
personnel management
- propositions for a comprehensive software-concept on basis of a requirement analysis and an empirical study

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Abstract of the thesis:

The thesis deals with the problem of the enterprise-wide identification, evaluation and supply of information about personnel traits (especially skills, competencies, experiences, interests) in "knowledge-intensive" enterprises.

In order to arrive at a better, practice-focussed understanding the thesis was based on an empirical investigation with nine "knowledge-intensive" enterprises. Purpose of the empirical investigation about Skill management was to collect information for a recommendation concerning the development and implementation of a Skill management system from a practical point of view.
The execution of an empirical investigation appeared for this purpose most suitable, since exhaustive information about Skill Management - due to the small number of Skill-Management publications - could not be found in literature. For this reason an empirical investigation appeared to provide more valuable information than a bare literature study.

As a suitable target group for the interviews companies from "knowledge-intense" industries were selected, which already had a Skill management system in place and/or (at least) had dealt with this topic. Apart from the "knowledge intensity" of the industry further criteria such as the "project orientation as a dominant factor of work organization" and "the size of the enterprise with regards to the amount of personnel and the spatial distributionness of the working-places" were introduced.
These three criteria justify from a theoretical point of view a natural interest of the enterprises in an efficient personnel management. Due to these considerations the industries "IT services", "Consulting- / professional services" and "banking / insurance" were selected.

In chapter 1 it is stated that - both from the enterprise and personnel perspective - Skill management becomes an increasingly important factor for the success of an enterprise. This development represents the starting point for the diploma-thesis.

Chapter 2 deals with the basics of Skill management. The basic characteristics of Skill-Management concerning its fields of application and its tasks as discussed in the literature are presented. It is shown that the presented Skill management systems especially focus on the personnel management (HRM). Therefore the personnel management is selected as functional reference for Skill-Management. At the end of chapter 2 those subfunctions of personnel management are introduced, which can be supported by a Skill-Management system.

Chapter 3 provides a literature-based requirement analysis. On the basis of this literature analysis requirements for a Skill-Management system are identified. These requirements embrace the tasks of such a system, the technical and organizational view as well as requirements opposed by the end-users on such a system.

Chapter 4 deals with the results of the empirical investigation concerning Skill management.

Based on the results of the empirical investigation as given in chapter 4 and on the requirements for a Skill-Management system as identified in chapter 3, 28 very practical recommendations for a comprehensive concept of a Skill-Management system are provided in chapter 5. These recommendations focus especially on supporting the particular tasks of the HR department.

The diploma-thesis was evaluated with A-Grade ("very good").

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Further on-line resources of this work in English ("translation" by Google.com):

Comprehensive information to the individual chapters:

Chapter 1 | Chapter 2 | Chapter 3 | Chapter 4 | Chapter 5

Table of Contents:


Diploma-Thesis summary (in German):

Download summary

Pages: 37
Language: German

File size: 115 KB
Price: free of charge
File name: DA_Skill Management_Kurzfassung.pdf


The diploma-thesis "Skill management for the support of dispositive tasks of the personnel management
- proposition for a comprehensive software-concept on basis of a requirement analysis and an empirical study
" can be acquired from Dirk Schuerholz as pdf Document. For this purpose, please use the

On-line purchase order form


The diploma-thesis is at the moment only available in German language.



Author of thesis: Dirk Schuerholz
Contact-Form: http://www.skill-management.com/kontakt.htm



You want to advertise your company or products on this domain? Please contact Dirk Schuerholz for prices and further information (mailto:schuerholz@skill-management.com).


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last update: 03/02/09